FAQs - Frequently Asked Questions
Where are your products made?
All of our products are handmade by skilled artisans in Milan, Italy.
When will my order ship?
All orders will ship within 24 hours. Orders placed after 12 pm EST on Saturday will ship the next business day.
How can I track my order?
A tracking number will be generated once your order is completed. It may take 24-36 hours for tracking information update.
What is your return policy?
Outstanding quality is a pillar we stand on . If you are unsatisfied for any reason we will provide a full refund. No questions asked.
All unopened and unused items can be returned within 30 days. If you need to return your items please send an email to firstname.lastname@example.org